Communication Quiz by Shubhrata Shrestha | Aug 26, 2025 | 0 comments Communication Quiz 1. Which of the following is NOT an objective of communication? a) To instruct b) To warn c) To confuse d) To inform None 2. Internal communication refers to: a) Interaction with customers b) Communication within an organization c) Communication with suppliers d) External advertising campaigns None 3. An appraisal interview is an example of: a) Written communication b) Verbal communication c) Visual communication d) Informal communication None 4. Which of the following is a disadvantage of verbal communication? a) Quick feedback b) Low cost c) No permanent record d) Use of tone and body language None 5. Reports, memos, and letters fall under: a) Visual communication b) Written communication c) Informal communication d) Non-verbal communication None 6. Which of the following is an example of visual communication? a) Bar chart b) Telephone call c) Business memo d) Job interview None 7. A major disadvantage of electronic communication is: a) Expensive hardware and software maintenance b) Faster communication across distances c) Reduced global reach d) Convenience and ease of use None 8. Informal communication within an organization often occurs because: a) It is mandated by management b) Members share common interests c) It is documented for future use d) It follows official procedures None 9. Which of the following is NOT a factor affecting the selection of a communication method? a) Organizational structure b) Size of business c) User training and skills d) Employee salaries None 10. Which of the following is a possible consequence of poor communication? a) Increased efficiency b) Higher motivation c) Misunderstandings and mistakes d) Better customer satisfaction None Time's up Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment. Δ
